New courses currently in high demand!
Microsoft Office 365
Did you know you have a whole suite of collaborative cloud-based software options at the touch of a button within the new NHS / Office 365 package? See how this can support your department / practice to become more operationally and financially efficient.
Conflict Management
Have you noticed patients becoming even more challenging in recent times? COVID-19 has a lot to answer for and fortunately, we have the answer and help is at hand. Protect your staff by booking a half-day session that will give them to tools to deal with the current challenges.
Coaching and Mentoring
The increased pressure everyone is now facing within the NHS means more absence and sickness, less productivity and lower efficiency. We can provide you with specialist coaches / mentors that can give you that extra support and help in these critical times.
Courses and services
Effective Management and Leadership
Lead with confidence
Chairing and managing effective meetings
Managing change in Primary Care
Conflict management
Time management and planning
Effective people management
Enhanced leadership
Performance Management
Managing grievance & discipline
Effective collaboration
Recruitment and Retention
Writing job advertising copy
Creating the perfect job description
The recruitment process
Conducting the perfect interview
Creating the offer
Appraisal management
Retaining, advancing and developing staff
Employment and contractual responsibilities
HR Management
Contract management
Performance management
Grievance and discipline
Business Management
Financial Planning
Understanding profit and loss
Bid management
Increasing revenue streams
Operational cost review (and reduction)
Financial forecasting
Future-proofing your business
Alliances, Federations and collaborative working
Mergers and takeovers
Cultural Change
CQC readiness (and effectiveness)
Understanding Co-commissioning
Developing the Five Year Forward View
Understanding the NHS landscape
Business development
Staff Training
Reception and Front of House
Train the Trainer
Customer service
Understanding health & safety
Active signposting
Correct complaints handling
Improving interpersonal and communication skills
Other services
Partner mentoring
Your virtual partner
Reception assessment
Management consulting
Understanding and changing culture
If you would like to discuss any of our courses feel free to call us now on 0207 193 2123
