Dr Joanne Fillingham Harnessing the value of allied health professionals

So how will NHSI and those wider ALBs support the delivery of AHPs Into Action across provider organisations and wider across the system? What I’m wanting to do is talk about the four priorities that we need to keep a focus on as AHPs. So priority one, AHPs can lead change. In AHPs Into Action it says that there’s a recognition that AHPs can be effective leaders at all levels and in all sectors, and that’s really, really crucial in terms of system leadership, distributed leadership, which is so crucial for services moving forward. And we are already starting to see movement in terms of that…as I said recognition of AHP leadership. These are just the three recent examples, South Staffordshire and Shropshire recently appointed to their director of Allied Health Professions role. Central and North West London NHS Foundation Trust also earlier in the year appointed too a director of therapies, and out to advert at the moment is Tees Esk and Wear Valleys who are appointing too a director of therapies. So these organisations I think are really forward looking organisations as really seeing that diversity of leadership at the board level as crucial.

So moving on to priority two which is AHP skills can be further developed. And in AHPs Into Action it says ‘To achieve the five year forward views ambitions a broader multi professional workforce is required’. To be in a state of readiness for future care in terms of the workforce we need to be able to answer these four questions. The first is, what is it that your members of your profession can do that nobody else can do? So be really confident about what your unique selling point is, what’s absolutely core to you that no other profession can do? The second part is about what is it that we do now or that our profession does or that our team does that actually we don’t need to do that we could up-skill others to do or train them and safely delegate to hand off some of those skills that we don’t actually need to do anymore. The third is about enhancing the skills of ourselves. So what is it if we hand some stuff off, what skills can we take on that we could free up other parts of the system? And the fourth part is about us understanding what we all share and that we’re all responsible for in pursuit of great quality care.

So swiftly moving on to priority three which is AHPs evaluating prove and evidence the impact of their contribution. In AHPs Into Action it describes there needs to be routine collection of consistent and comprehensive data on the impact of AHPs on the quality of care to individuals and populations. Now again on my visits and in my experience, at a clinician patient level or a clinician service user level, I know that we use outcome measures very well and we do demonstrate the quality of care at that clinician service user level. What I think we struggle with is being able to identify those data sets that then can collect that data consistently at a regional and/or a national level. So having some national data sets which demonstrate AHP services are safe, effective, they deliver a positive experience for patients, the public service users, that they’re well led, and that they demonstrate sustainable use of resources, it’s something that we’re really, really grappling with.

And priority four, AHPs can utilise information and technology. Some of you will know that Chris Austin was working on an AHP informatics strategy, Chris moved on and Michael Folan now has been appointed in the informatics service. He has a vision that there should be a blueprint for the digitisation of AHP services that supports AHP leaders across provider organisations in all these different areas in terms of the digitisation to support us to not only optimise quality and productivity in working practices, but really utilising digital to take forward our services. And what he’s proposing in this digital mature AHP services framework for action are two ambitions. And those two ambitions, the first ambition really will focus on digital pathways of care, and the second ambition will really focus on outcome measures. I couldn’t talk about the priorities without showing that all of these winners here have really demonstrated how they’re moving forward with those priorities in AHPs Into Action.

And it was a real honour to judge the practice innovator award of which NHSI supported and sponsored, when we had over 80 applicants to that award it was just really mind blowing and just shows how AHPs are really taking AHPs Into Action and moving forward with it as an influencing document. So thanks very much for listening.

Previous Posts

A wooden bench on a grassy area overlooks a large body of water, with mountains visible in the hazy background.

Headline.

Streeting’s latest NHS workforce plan ignores systemic issues, focusing on recruiting more GPs despite the strain on resources. The real solution? Shifting care to community nurses, who offer better value and flexibility.

Read More »
A modern white hospital building with multiple windows stands in front of a taller white skyscraper, under a blue sky with clouds, partially obscured by a green hedge.

Think again.

Think “hospital,” and you picture nurses, ambulances, or stethoscopes—not someone hunched over a desk solving the NHS equivalent of a mathematical enigma. Yet, administrators are its hidden heroes.

Read More »
A man sits on a gray couch, talking on his smartphone while engaging with his laptop, the backdrop of a brick wall emphasizing the modern workspace vibe—a scene possibly oriented towards primary care training for GPs.

Forever!

I’m sitting at the computer screen, wondering if it’s worth taking up your time. Charmer’s speech yesterday—three commitments, five missions, six milestones—offered no clarity, just a rat’s nest of priorities.

Read More »
A woman sits cross-legged on a rocky riverbank, meditating with her eyes closed. She wears a white top and gray pants, much like medical staff in moments of calm between responsibilities, surrounded by greenery and the soothing flow of the river.

Fat chance!

Health Secretary Wes Streeting faces ridicule over a ban on sugary food ads before 9 PM, accused of ‘nanny-state’ tactics while failing to address deeper causes of childhood obesity.

Read More »
A doctor holding a large hourglass is surrounded by medical graphics, illustrating NHS capacity and patient inflow, highlighting the critical role of GP training in navigating a hospital's dynamic environment.

It might just be possible!

Ancient China’s gifts include silk, spices, and calculus. Applied to the NHS, calculus explains how waiting lists grow due to inefficiencies. Fixing productivity, not just efficiency, is key to improvement.

Read More »
A yellow and black butterfly with intricate patterns rests on a plant amid green foliage, offering a moment of tranquility reminiscent of nature's gentle touch in healing settings like those embraced by dedicated NHS doctors.

Butterfly.

The NHS faces chaos as budget cuts and aging demographics collide, with ambulance services reducing capacity amid rising demand. Like the butterfly effect, small decisions now amplify systemic crises.

Read More »
Lindsay Dubock stands at the front of the room, addressing a seated audience with dynamic insights in a conference setting. Engaging slides from The Training Network illuminate behind her, enhancing the training experience.

The General Practice Toolkit

Lindsay delivered The General Practice Toolkit to over 100 NHS Primary Care delegates at Bromley Court Hotel, equipping them with practical strategies to enhance mental health, resilience, and holistic patient care.

Read More »
A rainy city street with a dome-topped cathedral in the background is surrounded by tall buildings. Amidst the bustle of black cabs and red buses, doctors hurrying to provide primary care walk alongside others with umbrellas on the slick pavement.

Put your money on them. 

Drivers spend two days a year waiting at red lights. Meanwhile, 4.2 million UK people claim health-related benefits. Tackling these challenges? Focus on trust-building, holistic care, and our GPs.

Read More »