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Gabby, sporting short hair and glasses, is delivering conflict management training to NHS primary care frontline staff via Zoom.

Conflict Management

Gabby from The Training Network delivered an engaging online Conflict Management session via Zoom, equipping over 50 NHS Primary Care...
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A stethoscope rests on an empty doctors desk next to a computer in the office, a familiar scene for NHS staff working tirelessly to support GPs.

Do you think we can do that? 

Julia’s story highlights toxic workplace dynamics in the NHS, as physician associates face ostracism from doctors amid fears of undermining...
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A large group of people seated at tables in a conference room watching Caroline Braxton of The Training Network in front of a screen.

Difficult Patient Toolkit

Caroline, Training Partner at The Training Network, delivered the Difficult Patient Toolkit training to 70+ Greenwich NHS Primary Care staff...
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Martin Evan's in a suit holds a microphone on stage at the Catford Theatre, London with a black background featuring small illuminated spots.

HR Legislation

Martin Evans of QuickStep HR delivered an engaging HR Legislation Training at The Broadway Theatre, equipping 50 NHS Primary Care...
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Lindsay Dubock with a microphone gestures while speaking, wearing glasses on their head and a black shirt, embodying the spirit of The Training Network.

Effortless Communication

Lindsay Dubock delivered an inspiring Effortless Communication and Customer Service Skills training at Charlton Athletic F.C., empowering 80 NHS delegates...
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single yellow flower blooms amidst dark soil and scattered glowing embers, much like the NHS staff, resilient amidst challenges, set against a dim background.

Challenge!

"We must weather the weather, whatever the weather, whether we like it or not. Resilience, once stoic, now feels overemphasised—masking...
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A person faces a humanoid robot in a tense chess match, with a futuristic background displaying data and virtual chess pieces labeled "Deep Blue." This intense scenario feels like doctors from the future are training their skills in strategy and precision against advanced AI.

Do we want it?

Kasparov faced IBM’s Deep Blue in 1997, symbolising the rise of machine intelligence. While AI replaces skilled tasks, investing in...
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Close-up of a person with hands on their abdomen, wearing a cropped top, perhaps considering a visit to their primary care doctor for advice.

Why bother?

It’s Monday, and we’re considering change. But maybe the real question isn’t about doing things differently—it's about doing them better....
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Illustration of a piper in a red robe and hat playing a flute, leading a group of children dressed in various historical costumes, reminiscent of the harmonious coordination found in NHS primary care.

Don’t Demolish It!

Our main character, driven by a twisted sense of schadenfreude, played a magical flute that enchanted the town’s children, leading...
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olorful lettered blocks spelling "WHAT" sit against a blurred background, reminiscent of the training tools used by doctors in the NHS.

Made of?

Wes Streeting lacks the qualities of a natural leader. He relies on authority rather than insight, using the power of...
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A wooden puppet with a long nose, large eyes, and a pointed yellow hat is set against a background reminiscent of a doctor's office—symbolizing the journey of learning and training, just as primary care professionals hone their skills over time.

Intend to

Labour pledged not to raise taxes directly on "working people," committing to hold off on increases to National Insurance, VAT,...
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Blue background with white "NHS" logo in the top right. Bold text: "DUDOP: 'Delay and Uncertainty is Damaging Our Primary Care'". TTN logo and text "Training Done Differently" at the bottom, emphasizing innovative training for staff in primary care settings.

DUDOP

Primary care appears to be under immense strain, facing financial challenges that threaten its sustainability. The Treasury has compounded these...
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A magnifying glass focuses on the word "CANCER" in a newspaper article, highlighting the crucial role of NHS staff in advancing primary care.

Thank you

Hearing those words—Mr. Lilley, you have cancer—changed everything. You'll never feel the same again. Even writing them sends a chill...
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Close-up of British £20 banknotes featuring a portrait of Queen Elizabeth II.

Tread

Budgets aren’t just abstract figures on a screen; they arrive with heavy boots, and those setting them should step carefully,...
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Stacks of bronze coins with "MONEY MONEY MONEY" text on a central strip.

Getting on with

Customers tend to judge their waiting or queueing experience based more on how long they wait rather than the number...
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A black and white image of two stacks of paperwork, each file dated and organised in folders, showing a range of years.

Australia

Quadrant prioritisation, popularised by Steven Covey in The 7 Habits of Highly Effective People, is actually based on Eisenhower's Matrix....
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A spiraling tunnel with the word "DATA" repeated in blue against a black background, leading to a dark center.

Today

Missed hospital appointments, or DNAs (Did Not Attend), cost the NHS around £2.6 million per day. In the UK, 46...
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Wooden Scrabble tiles spelling "PLAN" are surrounded by blank wooden squares on an orange background.

A cunning plan

The plan was to break apart various components of the service, transforming the NHS’s organisational structure into a chaotic mess...
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