It needs a period of unbroken calm, funding and realistic planning.

Record

Do you think the NHS is broken?

I don’t.

A lot of people working in it are broken hearted.

A lot of people who are older, have a long-term condition or nearing the end of their days, are distraught to see the bond between them and Hippocrates broken by squabbles between doctors, nurses and the government.

Trust has been broken. But, the NHS isn’t broken.

The NHS is overwhelmed, under resourced and over-curated. Ignored, parked, messed about with. Fiddled with, tweaked and upended.

But, it is not broken.

Take any set of NHS numbers you like and they’re going south, but it doesn’t mean the NHS’ compass is broken and can’t find its Pole Star.

The NHS belongs to us all. Staffed by us, paid for by us, to look after us. That golden thread, going back to 1948, is not broken.

Only we will decide if the NHS is broken.

If the NHS were an animal it might be one of those pitiful donkeys, in the cruelty-charity adverts, lugging bags of bricks up a hill, day after day.

It doesn’t mean there isn’t sanctuary.

The bond of trust the NHS had with unions is broken. The dependency it has had on politicians, to do the right thing, is broken.

But the NHS is not broken.

We all know that…

… but not if you’re Charmer… who, hiding behind the pay-wall of the Telegraph has declared ‘the NHS is broken’.

His evidence?

A telephone poll by a glitzy firm, of; 1,500 adults, conducted I know not when, which declared;

‘… 18% of patients attending A&E ‘may have done so’ because they couldn’t get an appointment with a GP, ‘in time’.

Ah, says Charmer… the NHS is broken. Ipso-facto-fracti.

‘May have’? Err, what does that mean?

Dunno.

Definition of ‘in time’?

None.

Published polling data-set?

None…

… at the time of writing, not on Glitzie’s web-site. Neither was it on Labour’s Press web-site… last updated a month ago.

Broken Press office?

The views of 1,500 people out of an annual attendance at A&E of over 25 million.

Telephone polling relies on a sample of individuals who have a landline or mobile phone and are willing to answer the call.

Who of us answers cold calls?

It’s usually a scam or that nice prince from Nigeria who wants to put £10m in my bank account… if I’d only send him a thousand quid, in cash, by tea time.

Telephone polls can lead to lower response rates and further bias the sample.

Nobody ‘normal’ answers cold calls.

Phone polls tend to exclude low income house holds… once the interest of the Labour Party and definitely not Telegraph readers.

Pollsters claim they have mathematical jigger-pokery to adjust for bias, the wind direction and the voice of god… but in my view, there’re all sorts that can be wrong with these dinky-do polls.

For starters, how the questions are asked, the order they are asked in.

There’s a thing called social desirability bias; participants may be reluctant to express opinions or attitudes that are perceived as unpopular or socially unacceptable…

… or the other way around. Given the press the NHS has been getting… you can see my point, as the band-waggon trundles past.

Park all that.

Around one in five people may have gone to A&E instead of the GP. Charmer’s answer? Up-end the NHS with ‘reform’.

He wants ‘neighbourhood health services’, not national.

He’s spent too much time with Silly-Boy. It’s contagious. He’s gone doolally.

ICBs are designed around the concept of local people working together.

They have every chance to become community and ‘neighbourhood’.

Labour will make them municipal, oppidian. Labour destroyed Darzi centres, by centralising decentralisation.

The NHS is not broken.

It may have been battered with policy changes, assaulted during Covid and left punched-drunk by strikes, but…

… it is not broken.

It is resilient. Resilient because good people are working to get it back on its feet. Given the time and space to do what we all know it can do.

The last thing we, the public, patients and the people working in the NHS needs is policy by phone-poll and Labour lunatics shouting policy from behind the barricades of a pay-wall.

The NHS does not need to be broken-up, broken down or any thing from Labour’s book of fantasy policy.

It needs a period of unbroken calm, funding and realistic planning.

I now, I’ve said it before…

… like a broken record.

News and Comment from Roy Lilley
Contact Roy – please use this e-address roy.lilley@nhsmanagers.net
Reproduced at thetrainingnet.com by kind permission of Roy Lilley.


Discover more from The Training Network

Subscribe to get the latest posts sent to your email.

Previous Posts

A working mother sits in her parked car outside a UK care home, overcome with emotion after visiting her mother with dementia while balancing work and family responsibilities. Andy Burnham social care reform

Answers

Andy Burnham’s social care reforms promise fairness for families, but funding alone cannot solve workforce shortages, capacity constraints or NHS integration. After seventeen years, voters deserve detailed answers, not aspirations.

Read More »
Modern NHS regional health authority headquarters with staff entering the main reception, illustrating regional NHS leadership and healthcare system management. NHS missing middle

The Missing Middle

Roy Lilley argues the NHS needs to restore a powerful regional tier, creating a functional middle between Whitehall and local providers to improve planning, accountability, delivery and long-term resilience.

Read More »
Care worker assisting an elderly resident using a walking frame in a residential care home corridor in England. social care funding reform

Paid for

Louise Casey’s call for another national conversation on social care echoes Andy Burnham’s 2009 consultation. The evidence already exists; what remains absent is political courage to decide funding.

Read More »
Patients, visitors and NHS staff entering the main entrance of a large NHS general hospital during a routine weekday. NHS waiting list management

The truth

Political promises alone cannot reduce NHS waiting lists. Sustainable improvement depends on matching ambition with workforce, capacity, operational planning, transparent reporting and honest leadership rather than headline-grabbing announcements.

Read More »
House of Commons during a parliamentary debate, viewed from the back of the chamber with ministers facing rows of MPs. Andy Burnham Labour MPs letter

Their way

Andy Burnham’s letter to Labour MPs signals a different philosophy of government, but unless power genuinely shifts from Whitehall, it risks becoming another exercise in consultation rather than meaningful reform.

Read More »
Senior NHS leader speaking at a podium as overcrowded GP consulting rooms contrast with empty office space, illustrating conflicting messages about NHS estate capacity. Penny Dash primary care estate

New ones

Penny Dash’s latest comments on primary care estate capacity expose a fundamental contradiction at the heart of NHS policy, raising fresh questions about leadership, evidence, investment and neighbourhood healthcare delivery.

Read More »
The St George's Cross flag of England billows dramatically in the wind against a bright blue sky with scattered white clouds, symbolising English identity, pride and national heritage. NHS leadership and organisational culture

Play

Roy Lilley explores what football leadership can teach the NHS, arguing that lasting success comes not from targets or tactics alone, but from trust, culture, relationships and permission.

Read More »
A satirical street-market display imagines Andy Burnham's journey to Downing Street, complete with campaign merchandise and five proposed NHS reforms. Andy Burnham NHS reform

Feel-the-Burn

Andy Burnham’s route to Downing Street should begin with five practical NHS reforms: devolve power, fund patient journeys, modernise digitally, empower regions and build an NHS that anticipates problems.

Read More »