23/09/2022 - The Training Network

23/09/202223/09/2022Uncategorized

The mess we’re in

So, why is there a variation in waiting times for a GP appointment and ambulance handovers… and there is… and it’s big.

Variation… the enemy of quality… That’s our old friend, Edwards Deming talking… … he’s right. Variation always tries to tell us something. We just […]