Missed hospital appointments, or DNAs (Did Not Attend), cost the NHS around £2.6 million per day. In the UK, 46 appointments are missed every minute. In 2023/24 alone, eight million patients failed to attend their scheduled appointments, significantly impacting healthcare resources.
The plan was to break apart various components of the service, transforming the NHS’s organisational structure into a chaotic mess that would make a Jackson Pollock painting seem orderly by comparison.
Start with the most difficult task on your list. Tackle the job you’re dreading the most, the one you’ve been putting off. By getting it done first, you’ll feel a sense of accomplishment, and the rest of your day will seem much easier in comparison.
